Ben Greer




CAREER OBJECTIVE

Seeking a team-oriented position with a dynamic company where I can contribute my knowledge and experience configuring, integrating, and maintaining digital signage programs, video wall solutions, content publishing platforms, interactive installations, audio solutions, and lighting systems. Eager to help guide the coordination and communication between the different project teams for the successful development, deployment, and service of digital media and display installations.

QUALIFICATION SUMMARY

  • 5 years Digital Signage and Video Wall Deployment, Content Control and Delivery
  • 5 years Interactive Control:  Touch, Camera, Audio, Remote, Mobile
  • 5 years Indoor/Outdoor LED Lighting and Display technology
  • Ability to create operational processes and train customers, coworkers, and management
  • 20 years in project management and administration
  • 10 years in tech-industry 10 years in higher education
  • 15 years in marketing, event coordination, and promotion

CLIENT EXPERIENCE

ABC | Adobe | Bexar County | Brown-Forman | Charles Schwab | Citrix | County of Midland | Disney | ExxonMobil | Embarcadero Center | Ingram Micro | Jack Daniels| NASA | National Japanese American Historical Society | Riverbed | Salvator Ferragamo | Orange County Convention Center | Polycom | San Francisco Giants | Sempra Energy | U.S. Army | Woodford Reserve | World Wide Technology |

COMPUTER SKILLS AND EXPERIENCE

  • Server and Computer: Setup, Repair, Upgrades, and Software Installation – 15yr
  • Image Editing and Optimization – 20yr
  • Sound Editing and Design – 9yr
  • Video Editing and Optimization and Encoding  – 9yr

CAREER EXPERIENCE AND ACCOMPLISHMENTS

Array Interactive, San Jose, California                                                       April 2011-November 2015
Digital Media Engineer:
Hardware-Software Integration / Content Preparation/ Technical Support

Supporting solution development, testing, deployment, and maintenance for Array’s broad set of customers.  Recommending and evaluating A/V hardware and digital signage/experiential design software needed to meet customer objectives for delivering relevant content within environments like malls, briefing centers, event venues, corporate campuses, etc. Setting up internal test environments and managing onsite installation and training. Serve as a point of contact for client technical support and maintenance. Manage company equipment and on-going performance of office signage and demo installations.

  • Coordinate with project managers, engineers, designers, and quality assurance team to establish project technical and equipment needs then replicate deployment solution for development and testing.
  • Manage onsite installation to ensure that all components are done to required specification allowing the proper function of the hardware, software, integrated solution, and content.
  • Source manufacturers and recommend audiovisual hardware and software components to meet the needs of our clients.
  • Develop content production guidelines and train customers how to create content and use solution management tools and hardware.
  • Create documentation and diagrams of deployment environment and equipment to ensure project continuity with installation and ongoing content development.
  • Onsite and remote installation of video wall server, players, and deployment content.
  • Service and technical support of all company deployments troubleshoot and resolve issues, prepare new content, and install updates.
  • Research and development of environment/gesture controlled led lighting and program interactivity.
  • Quality control and customer satisfaction.

Independent Consultant, Santa Clara, California                                       September 2000-Present
Project Management/ Graphic Design-Lay Out/ Technical Consultant

Provide various corporate and private businesses with dynamic solutions for e-business, print marketing, and other projects.  Manage project development, design and implementation.  Maintain strong professional relationship with clients, designers, printers, manufacturers, and service providers.   Other regular duties:

  • Manage all project/ event income and expenses.
  • Build client relations and address concerns.
  • Communicate with internal and external customers to resolve questions.
  • Create event programs, flyers, posters, print advertisements and direct mailers.
  • Monitor site traffic and proactively ensure robust environment.
  • Act as main contact in publishing content to websites.
  • Create logos and design layouts.
  • Provide front-line technical support.

Design Reactor, Campbell, California.                                                  December 1999-October 2000
Project Manager/ Website Maintenance-Integration/ IT Support

Worked closely with the current and founding members of the Company to build successful multimedia solutions enterprise.  Beyond standard assignments of project management, production, and technology support, assisted in the establishment of general company planning and operation policies.  Other regular   duties:

  • Provided on-going content support for entertainment web properties for ABC Television and Disney,
  • Oversaw various aspects of project management for the development of client websites.
  • Built client relations and addressed client questions and concerns.
  • Managed and led the installation of 30 computer network and server cluster.
  • Assisted President of the Company with routine technical tasks.
  • Developed and implemented Company policy and procedures.
  • Coordinated with Internet Service Providers and content creators.
  • Maintained Company and client branding and website consistency.

EDUCATION

University of Oregon, Eugene, Oregon                                                                                               1994-1999
Public Planning and Policy Management

Evergreen Community College, San Jose, California                                                                       2001-2002
Math and Science

San Jose City College, San Jose, California                                                                                         2003
Real Estate

DeAnza/ Foothill Community College, Los Altos, California                                                          2005
Music Production, Business Law